Privacy Policy

Effective Date: 23rd May 2025

At The Beauty Aesthetics Network (Lush Skin & Body) ("we", "us", or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our mobile application, website, and associated services.

1. Who We Are

The Beauty Aesthetics Network is a platform designed to connect professionals and businesses within the beauty, aesthetics, and cosmetic industries. Our users include salon owners, cosmetic nurses and doctors, educators, skincare brands, and more.

2. Information We Collect

We collect both personal and non-personal information, including:

Personal Information

· Full name

· Business name and role

· Contact details (email address, phone number)

· Social links and websites

· Profile images, galleries, and bios

· Event registration data

· Offer and promotion interaction data

· Payment and transaction details (via Stripe)

Non-Personal Information

· Device and browser type

· IP address

· Operating system

· Usage behaviour and analytics

· Location data (where consent is given)

3. How We Collect Your Information

· When you create a member or business profile

· When you browse or interact with the platform

· When you register or attend events

· When you submit offers or content

· Through cookies and tracking technologies

· When you contact us directly or via support forms

4. Why We Collect Your Information

We use your information to:

· Create and display user/business profiles

· Process event registrations and payments securely

· Display offers, promotions, and campaigns

· Facilitate networking and community engagement

· Provide customer support

· Improve platform features and user experience

· Enforce our terms of service

· Comply with legal and regulatory obligations

5. Legal Basis for Processing

We process your information on the basis of:

· Your consent (e.g., newsletter subscriptions, cookies)

· Performance of a contract (e.g., event bookings, member services)

· Legal obligations

· Our legitimate interests (e.g., platform improvement, fraud prevention)

6. Disclosure of Information

We do not sell your data.

We may share information with:

· Third-party service providers (e.g., AWS for hosting, Stripe for payments)

· Event hosts or sponsors (where relevant to your participation)

· Legal authorities, if required by law

· Business affiliates under confidentiality agreements

7. Data Retention

We retain your information only as long as necessary to:

· Provide services

· Comply with legal obligations

· Resolve disputes

· Enforce agreements

Users can request data deletion by contacting us at the email address below.

8. Data Security

· We store all data on AWS servers located in Australia.

· Payments are handled securely via Stripe.

· We employ encryption, access controls, and firewalls.

· Users are encouraged to choose strong passwords and update them regularly.

9. Your Rights

Depending on your location, you may have rights to:

· Access and review your personal data

· Correct inaccuracies in your profile

· Request deletion of your data

· Withdraw consent at any time

· Opt-out of marketing communications

To exercise these rights, contact us at [Insert Contact Email].

10. Cookies & Tracking Technologies

We use cookies and analytics tools to:

· Improve performance and usability

· Remember your preferences

· Analyse site usage and trends

You can control cookie settings in your browser. Blocking cookies may limit certain features.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their respective policies.

12. Children's Privacy

Our platform is intended for users 18 years and older. We do not knowingly collect personal data from children under 16.

13. International Data Transfers

If you access the platform from outside Australia, your information may be transferred to and processed in Australia. By using our services, you consent to such transfers.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." You are encouraged to review it periodically.

15. Contact Us

For questions, requests, or complaints related to your privacy, please contact:

admin@thebeautyandaestheticnetwork.com.au